External API access needs to be enabled manually for each account. Please see User Set-up guide.

It is not possible to create a new user via API and it should be done via Adform's GUI.

No, you need to have an existing account in Adform. To get an account, please contact your local support.

The authorization token expires after 1 hour.

Yes, the password requirements are more stringent for API users and should adhere to the following rules:

  • at least 6 symbols
  • both uppercase and lowercase letter
  • both letters and numbers
  • at least one special character like "&", "?", "!", "/", "*", "$", "#", "+", "-", "@", ":", ".", ",", "_"
  • no repeating symbols

Sandbox environment in Adform is not available. In need to test our API original client accounts have to be used.

Help

Still have questions?

If you can't find an answer to your question here, email our Support team